Social Bundles

Frequently Asked Questions

Do you operate internationally?

Yes, we are pleased to confirm that we offer worldwide operations! The only exception being Russia.

Where do you operate from?

We are a marketing consultancy based in Ayr, Scotland.

Which language do you create your social posts in?

At the moment, we only offer social post creation in the English language. That may change in the future depending on volume requests. Please follow us to stay updated.

What do I get with the ‘5 Free Social Posts’ offer?

5 Free Social Posts is available once to any one organisation. This is a FREE, no obligation offer to receive 5 personalised and crafted social posts for your business. Organisation must be located in one of the Regions listed in the dropdown section of the form.

What do I get?

For our social creation plans, we provide tailored social posts for each month of your subscription. These are created for use across all social channels. Specifically with Linkedin, Twitter, Facebook, Instagram or Google Business in mind.

Before carrying out an onboarding call, we will ask you for some basic company detail; industry sector, product specific information. As well as our own research, this will give us some understanding of your business and marketplace, helping us shape and craft the material appropriately.

In addition to the written social post material, we will also provide you with prepared visuals to complement the social post copy.

Each month on our anniversary date, we will update the following month’s material. All we ask is that you review, suggest edits, and approve the material within 5 days. The review process shouldn’t take longer than 5-10 minutes of your time.

We prepare the material for you for this ‘Creation’ plan, but you must post the material yourself. If you want us to schedule posts for your social media channels, you need to choose the ‘Creation and Delivery’ plan. We will post on your behalf.

All social post material will be written in the English language.

What do I get with the ‘Create and Delivery‘ monthly and annual plans?

Creation wise, you will receive everything that the ‘Create Only’ plan offers but in addition, we will schedule your posts via 3 of the social media channels of your choosing, saving you time, and freeing you up to concentrate on other things.

Which channels will the social material be posted?

We create copy and creatives with the following channels in mind:

• Linkedin
• Facebook
• Twitter
• Instagram
• Google Business profile

What’s the difference between the monthly and annual plans?

Simply; Cost. You’ll make substantial savings by signing up to the Annual billing, which will offer you peace of mind for a full 12 month period. The Monthly billing is paid on the same date each month with savings equalling £hundreds over the monthly billing plan alone. Enough for a long weekend break in Europe! 👍

How much input can we give to the creation of the social post material?

As much or as little as you can like. During our monthly scheduled call, we ask that you bring ideas to the table that you might want us to focus on for that next month. We will carry out our own research, create the social material, deliver it to our shared folder, and you can then make further editing suggestions. Keep in mind we will optimise the copy material for best impact, so keeping edits to a minimum allows the best chance of successful engagement and interaction. We ask that all suggestions and approvals be complete within 5-days of receipt.

What will my social post copy look like?

We will personalise each and every post to maximise interaction with your audience. We will use a mix of thought leadership, industry specific, company and service/product updates.

Through these methods, trust and added value is offered to your audience, helping generate awareness and authority.

What will my social post visual creation look like?

We will produce a mix of still images, video, carousels to match the copy we produce. Variety helps keep your audience hooked, and returning for more.

Do you need my login info?

We will only ask for details if you choose the ‘Creation & Delivery’ plan. Simple, quick and easy setup using a secure password sharing centre. Using this option hides your password details from us but we can still access your social accounts through the integration. Offering you safety and password security.

Is your payment provider secure?

Absolutely. We use Stripe for payments.

What is Stripe.js?

Stripe.js (and its iOS and Android SDK counterparts) is a JavaScript library that businesses use to integrate Stripe and accept online payments. Once Stripe.js is added to a site or mobile app, fraud signals are used to differentiate legitimate behavior from fraudulent behavior.

For example, fraudsters and bots are less likely to spend time on different pages, which we’re able to detect and use as a signal in stopping fraud.

When you visit a site that uses Stripe, this fraud prevention could appear in a privacy report or tracker list in your web browser.

While you might see Stripe in a tracker list, we’re not building an individual tracking profile on you. Stripe doesn’t—and won’t—share or sell this data to advertisers. This data is securely exchanged between the following Stripe-controlled hosts:

• js.stripe.com
• m.stripe.network
• m.stripe.com
• q.stripe.com

The data collected by these endpoints is designed to be secure and to not leave Stripe infrastructure. Access to this data is tightly controlled, and restricted to a small number of Stripe employees working on fraud prevention and security (and permissions are regularly reviewed). You can read more about this in Stripes Privacy Policy.

What type of support do you offer?